What We Collect and Why We Hold It
When you register, we collect your name, contact number and account credentials. When you deposit using JazzCash, Easypaisa or Raast, we log the transaction reference, amount and timestamp — this is necessary to match your payment to your account wallet and resolve any discrepancies quickly. We
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do not store your full mobile wallet PIN or bank password; only the confirmation token passed back from the payment rail. Device data — your browser type, operating system and IP address — is recorded to keep your account secure and detect unusual login attempts. If
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you contact our support team, the conversation is stored against your account for follow-up. We retain your account information for as long as your account is active and for a further period as required by our operational obligations. Data is processed in accordance with applicable law,
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and availability of this service depends on local law and eligible regions in Pakistan. You have the right to request a copy of the data we hold about you, to ask us to correct inaccurate records, or to request deletion where we are not legally required
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to retain it. To exercise any of these rights, reach our privacy team through the contact path listed in the Support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.